Definition & calculation
Count unique individuals who received at least one protection service (individual protection assistance, PSS, legal aid, case management, referrals) during the reporting period, deduplicated across activities.
Means of verification
Service delivery records, case management databases, activity attendance sheets
Interpretation
Direction: Higher is better
Typical reporting frequency: Monthly or quarterly
Guidance & common pitfalls
Count each person once regardless of the number of services received to avoid double-counting; ensure a unique-identifier or registration system is in place before aggregating across activities.
This library is a curated reference to adapt, aligned generically with recognised humanitarian frameworks (Sphere, cluster registries, IASC, CHS and others). It is not an official indicator registry — always use the exact indicator definitions your donor or cluster requires.
Related indicators
- Percentage of children in case management showing improved psychosocial wellbeing
- Percentage of explosive ordnance risk education participants demonstrating safe behaviours and knowledge at follow-up
- Percentage of protection service users who report being treated with respect and dignity by staff
- Percentage of referred protection cases confirmed to have accessed the service they were referred to