Definition & calculation
Numerator: Number of surveyed site residents who report that their views are taken into account in decisions affecting the site
Denominator: Total number of site residents surveyed
From a representative resident survey, divide respondents who report that their views influence site decisions by all respondents and multiply by 100; disaggregate to detect exclusion of specific groups.
Formula: (Numerator ÷ Denominator) × 100
Means of verification
Representative resident perception survey / household survey
Interpretation
Typical reporting frequency: Baseline, midline and endline (or annual)
Guidance & common pitfalls
Captures perceived influence over decision-making, which is distinct from structural committee representation thresholds or general satisfaction with management. Watch for social-desirability bias and use neutral, trained enumerators.
This library is a curated reference to adapt, aligned generically with recognised humanitarian frameworks (Sphere, cluster registries, IASC, CHS and others). It is not an official indicator registry — always use the exact indicator definitions your donor or cluster requires.
Related indicators
- % of displacement sites with a functional, accessible complaints and feedback mechanism
- % of displacement sites with a functioning camp management or coordination structure
- % of monitored displacement sites with no outstanding critical (life-threatening) service gap at the end of the reporting period
- % of service gaps identified through site monitoring that are referred and addressed within the agreed timeframe
