Definition & calculation
Numerator: Number of monitored displacement sites with zero unresolved critical (life-threatening) service gaps recorded at reporting period end
Denominator: Total number of displacement sites monitored during the reporting period
Using site monitoring and service-mapping data, classify each site by whether any critical service gap remains open at period end; divide sites with none by all monitored sites and multiply by 100.
Formula: (Numerator ÷ Denominator) × 100
Means of verification
Site monitoring reports and service-mapping / gap-tracking database
Interpretation
Typical reporting frequency: Baseline, midline and endline (or annual)
Guidance & common pitfalls
Critical gaps are those threatening life or basic survival (e.g. no safe water, no access to health care, no functioning latrines); agree the threshold with the coordination group. This captures the end-state coverage condition, distinct from indicators measuring referral or resolution speed.
This library is a curated reference to adapt, aligned generically with recognised humanitarian frameworks (Sphere, cluster registries, IASC, CHS and others). It is not an official indicator registry — always use the exact indicator definitions your donor or cluster requires.
Related indicators
- % of displacement sites with a functional, accessible complaints and feedback mechanism
- % of displacement sites with a functioning camp management or coordination structure
- % of service gaps identified through site monitoring that are referred and addressed within the agreed timeframe
- % of surveyed site residents satisfied with the responsiveness and management of their displacement site
