Definition & calculation
Count individuals reached through CCCM information activities (information desks, notice boards, announcements, door-to-door outreach) during the reporting period using activity and outreach logs, de-duplicating where tracking allows.
Means of verification
Information activity records, notice-board and announcement logs, information-desk and outreach tracking
Interpretation
Direction: Higher is better
Typical reporting frequency: Monthly or quarterly
Guidance & common pitfalls
Measures reach (information delivered), not comprehension or resulting access to assistance; pair with a knowledge/access outcome. Estimating reach for mass channels such as notice boards or loudspeakers requires a documented, consistent assumption.
This library is a curated reference to adapt, aligned generically with recognised humanitarian frameworks (Sphere, cluster registries, IASC, CHS and others). It is not an official indicator registry — always use the exact indicator definitions your donor or cluster requires.
Related indicators
- % of displacement sites with a functional, accessible complaints and feedback mechanism
- % of displacement sites with a functioning camp management or coordination structure
- % of monitored displacement sites with no outstanding critical (life-threatening) service gap at the end of the reporting period
- % of service gaps identified through site monitoring that are referred and addressed within the agreed timeframe