Protection
Triage referrals and route cases into the appropriate controlled case workspace.
- GBV, child protection and general protection pathways
- Plans, actions, follow-up and service referrals
Connected capability
Accountability, Safeguarding & Protection
Give sensitive concerns a controlled path from intake to responsible follow-up.
Maintain separate but connected workflows for protection referrals, safeguarding concerns, fraud, diversion, security incidents and community feedback requiring escalation.
Product evidence
Protected
Sensitive workflows are separated through assigned access
Referral paths
Cases can move to the appropriate protection responsibility
Audit context
Follow-up remains connected to the originating concern
Connected workflow
No capability works in isolation.
Records, approvals and evidence move with the work, so each team can act without rebuilding context in another tool.
01
Beneficiaries & Households
Register people and households with consent, deduplication, targeting context and permission-aware handling of sensitive data.
02Community Feedback & Complaints
Record feedback across intake channels, manage sensitive cases and follow each issue through response and closure.
03Safeguarding & Incidents
Maintain a protected register for safeguarding, conduct, fraud, diversion and security incidents with accountable follow-up.
Operational depth
The tools teams need to do the work well.
Safeguarding & incidents
Record organizational concerns without exposing them in general program workflows.
- Safeguarding, conduct, fraud, diversion and security categories
- Restricted register with status and accountable ownership
Connected referrals
Escalate concerns from feedback or incidents while retaining the source context.
- Referral links between accountability workflows
- Clear hand-off without duplicating sensitive records
Privacy and standards
Built for sensitive humanitarian operations.
Role-based approvals
Separate who can draft, review, approve, finance, procure, distribute and report.
Languages, RTL-ready
English, Arabic and Turkish
Deployment options — cloud or on-premises
Cloud or on-premises (self-hosted)
Ready to replace scattered tools?
Let us help you run the whole organization from one place.
Talk to us about your donors, reports, approvals, finance, projects and field workflows. We will help you understand what to set up first and how to grow it over time.